Frequently Asked Questions

Please read our FAQ before sending us a message.

How do I pair the Bluetooth speaker with my device?

To pair the Bluetooth speaker with your device, follow these steps:

  1. Turn on the speaker.
  2. Enable Bluetooth on your device and search for available devices.
  3. Select the Bluetooth speaker from the list of available devices.
  4. Once paired, you should hear a confirmation sound. You can now play music through the speaker.
How do I use the TF card with the speaker?

To use the music TF card, follow these steps:

  1. Ensure the speaker is turned off.
  2. Insert the TF card into the TF card slot on the speaker.
  3. Turn on the speaker. It will automatically recognize the TF card and start playing the stored music.
  4. Use the control buttons on the speaker to navigate through the tracks.
What should I do if the speaker is not connecting to my device via Bluetooth?

If the speaker is not connecting:

  1. Ensure the speaker is in pairing mode and that Bluetooth is enabled on your device.
  2. Move the speaker and your device closer together.
  3. Turn off and then turn on the speaker and try pairing again.
  4. Restart your device and try pairing again.
  5. Check if the speaker is already connected to another device. If so, disconnect it and try pairing again.
How do I charge the Bluetooth speaker?

To charge the Bluetooth speaker:

  1. Connect the provided USB charging cable to the speaker’s charging port.
  2. Plug the other end of the cable into a USB power source, such as a computer, power bank, or USB wall adapter.
  3. The LED indicator will show that the speaker is charging. Once fully charged, the LED indicator will change color or turn off (depending on the model).
Can I use the speaker while it's charging?

Yes, you can use the Bluetooth speaker while it’s charging. Simply connect it to a power source using the provided USB charging cable and continue to enjoy your music without interruption.

Do you offer international shipping, and what is the estimated delivery time?

Yes, we offer international shipping. The estimated delivery time depends on your location and chosen shipping method. For more information on shipping options and delivery times, please visit our shipping information page.

Which payment options do you provide on your website?

Currently we are only accepting PayPal. You can pay with Credit / Debit card through PayPal even if you don’t have a PayPal account. We will be accepting more payment methods soon.

Send us an email

Let us know if you need any help. We will respond within 24 hours.

Email :