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Shipping Policy
We’re proud to offer ✈️worldwide Shipping on ALL Items! Tracking and secure checkout are provided for all orders.
Logistics Costs:
The basic logistics fee is $5.99.
Processing Time:
We do our best to process & ship all orders as soon as possible.
Most orders are processed within 24-72 hours.We process orders between Monday-Friday and do not ship on weekends.
Most orders are processed within 24-72 hours.We process orders between Monday-Friday and do not ship on weekends.
Tracking your order:
All orders include tracking information that is normally sent via email within 48 hours after the order has been shipped.
We have a warehouse in the United States and a warehouse in Hong Kong. If you have ordered several items, these might be shipped in different parcels so you might receive them on different days.
You can also track your order using your tracking number :
https://www.17track.net/en
We have a warehouse in the United States and a warehouse in Hong Kong. If you have ordered several items, these might be shipped in different parcels so you might receive them on different days.
You can also track your order using your tracking number :
https://www.17track.net/en
Estimated Shipping Times:
Within the EU and US, orders are typically delivered within 7 – 12 business days. For any other destinations, it will likely take one week more for delivery.
Please note:
These are estimated delivery times only, therefore X-Music.Shop is not guaranteeing delivery dates.Most orders can be delivered within this time period.
Please note:
These are estimated delivery times only, therefore X-Music.Shop is not guaranteeing delivery dates.Most orders can be delivered within this time period.
Customs & Duties:
All shipping charges (or free shipping promos) listed do NOT include customs, duty, and taxes. We can’t hold responsibility for that and the recipient is responsible for all customs, clearing, and other fees required to ship internationally.(In most cases, packages shipped to the US & Canada don’t require any additional fees.)
Lost / Stolen package:
1.Our Customer satisfaction is our top priority so we cover any case of exceptional delay or even loss in transit and offer a free reshipment or a refund.
2.If the order does not make it to its destination and is delayed in a local post office, customers are responsible for contacting the carrier before receiving a reshipment
efund.
3.If you have entered the wrong shipping information, you are not eligible for a reshipment or a refund.
2.If the order does not make it to its destination and is delayed in a local post office, customers are responsible for contacting the carrier before receiving a reshipment
efund.
3.If you have entered the wrong shipping information, you are not eligible for a reshipment or a refund.
My Order Hasn’t Arrived:
If you haven’t received your order within 35 business days, your order is eligible for refunds or free reshipment. When in doubt, please contact us:Biibest@outlook.com